FIXING ISSUES WHEN THEY HAPPEN

We provide “Break-Fix” phone and secure remote support within SLA levels to address failed hardware or software operational support.  Techs may be dispatched on-site as needed to keep your business up and running.

FIXING ISSUES BEFORE THEY HAPPEN

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.  Our Managed IT Support provides peace of mind.

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings we will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of USA-based IT experts, and during times where you need additional project support, we supply the extra staff.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. We can assist as you scale your business up or down with nothing more than a simple discussion.

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Remote Work Force, Collaborative Meetings (TEAMS, ZOOM), Online Cloud services and Software As A Service are network dependent, which is why  network management and monitoring services have become critical to IT.  We can actively monitor and build-out your network to assure cost-effective up-time.

  • Service Desk

    Support options with 4-hour response time as well as 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    We ensure your IT infrastructure is optimized to support the stable and highly available services organizations’ demand.

  • Endpoint Management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

  • Applications

    We support Office 365 and other hosted software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience and today’s hybrid remote work / onsite deployment.

  • Managed Services Plus

    We provide advanced management tools to clients who want to take their IT Service Management to a higher level.

Why choose us

6 REASONS TO PARTNER WITH US

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick Response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

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    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

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    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

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    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.